Ask anything you would like to know before your visit

Offices:

Ciudad de México: SadiCarnot 39, San Rafael, Cuauhtemoc, DF, 06470.

FRECUENT ASKED QUESTIONS

Yes, we are working on being inclusive and we are ready to provide tours for handicaps. It is necessary to ask for a customized tour by e-mail to contacto@enjoymeico.mx  so we can provide the transportation and trained guides to serve you. The prices will change since this kind of transportation is limited and more expensive.

Sure, we understand that plans change so if you need any modification just let us know as soon as possible so we can meet with your request quickly. Please send us an e-mail to contacto@enjoymexico.mx and we´ll contact you to proceed.

We can plan customized tours according to your interests, desires or specific requirements. Whether if you are traveling with a tight schedule, pets, alone or with family, wheelchairs, strollers, or you have any preference, we have an alternative for you.

Contact us to contacto@enjoymexico.mx, before you make any purchase and we can help you to create or adapt your itinerary. 

Every cancellation must be notified previously.

Earlier than 72 hours before the tour start time, cancellations can be refounded

Later than 72 hours before the tour start time, cancellations cannot be refounded but we can reschedule the tour.

For cancellations please send an email to contacto@enjoy.mx and wait for the confirmation.